about us
services
   
 

At Mortgage Select we really care about what we do and we care about your mortgage. You can rest assured no matter what your needs, budget, requirements, or expectations, if it's out there we will find the most comprehensive mortgage.

Mortgage Select is authorised and regulated by the Financial Services Authority.
Mortgage Select is entered on the FSA register (www.fsa.gov.uk/register/) under reference 456022.
 
 

 

About Our Services
Key Facts  

1 The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2. Whose products do we offer?


MORTGAGES

We offer mortgages from the whole market.

We can only offer mortgages from a limited number of lenders.  Ask us for a list of the lenders we offer mortgages from.

We can only offer a limited range of mortgages from a single lender

INSURANCE

 We offer products from a range of insurers for term assurance, critical illness cover and income protection.

We can only offer products from a limited number of insurers. Ask us for a list of insurers we offer insurance from.

 We can only offer products from Paymentshield for accident, sickness & unemployment insurance and buildings and contents insurance.

3. Which service will we provide you with?


MORTGAGES

 We will advise and make a recommendation for you after we have assessed your needs.



You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will         provide details on. You will then need to make your own choice about how to proceed.

INSURANCE

We will advise and make a recommendation for you after we have assessed your needs for term assurance, critical illness cover and income        protection.

 You will not receive advice or a recommendation from us for accident, sickness & unemployment insurance and buildings and contents          insurance.



We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own        choice about how to proceed.

4. What will you have to pay us for this service?


MORTGAGES

You have the option to pay a fee of £ 695.00 upfront, Mortgage Select will then refund the commission that we would receive from the lender         following completion of your mortgage.

We reserve the right to charge a fee of £            , payable on completion, when you apply for mortgages that incur additional work such as        adverse, self-certified and buy to let mortgages. We will also be paid commission from the lender.

No fee, we will be paid by commission from the lender.

You will receive a key facts illustration which will tell you about any fees relating to a particular mortgage.

INSURANCE

No fee, we will be paid by commission from the lender.

A fee for arranging each contract of insurance is payable at the start of the contract.

5. Refund of fees

A full refund if you have been declined by the lender, or a purchase falls through by no fault of your own.

No refund if you simply change your mind.

6. Who regulates us?

Mortgage Select, of 7 Kingston Road, Taunton, Somerset TA2 7SA, is authorised and regulated by the Financial Services Authority under registration number is 456022.

The permitted business of Mortgage Select is advising on and arranging mortgages and general insurance.

You can check this on the FSA Register by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

7. What to do if you have a complaint

If you wish to register a complaint, please contact us:

… in writing       Write to: Mortgage Select, 7 Kingston Road, Taunton, Somerset  TA2 7SA

… by phone       01823 323600

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

8. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim.

Further information about compensation scheme arrangements is available from the FSCS

 

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